THE DALAI LAMA AND CONFLICT MANAGEMENT

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I met the Dalai Lama at a conference this year. Here is an insight on conflict resolution that emerged from the meeting:

Human beings are much more alike than they are different. We laugh and cry in the same way. Tranquilizers cannot bring tranquillity, only a peaceful mind does. Compassion cannot be produced in a factory, only a compassionate heart will do it.Think of the many ways that your adversary is similar to you. This will shift not only your thinking about your adversary but also his thinking about you. You will have a much better chance of resolving a conflict that way.

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